Privacy Policy

Privacy Policy

Effective date: October 2, 2026

Falcon Construction and Development (“Falcon,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit falconbuilt.com, submit an inquiry through our website or an advertising lead form, or communicate with us about our construction and development services.

1. Information We Collect

We may collect information you voluntarily provide, including:

  • Your name, email address, telephone number, and company name.
  • Project details, such as property location, project type, scope, estimated budget, and anticipated timeline.
  • Messages, documents, plans, or other information you submit when requesting information or discussing a project.
  • Contact preferences and records of our communications with you.

When you use our website, we and our service providers may also collect technical and usage information, such as your IP address, browser and device type, referring website, pages viewed, and the dates and times of your visits. Advertising platforms may provide information about the ad or campaign associated with an inquiry.

Please do not submit Social Security numbers, payment card details, or other sensitive personal information through general inquiry forms.

2. How We Use Information

We may use the information we collect to:

  • Respond to inquiries, schedule consultations, and discuss potential projects.
  • Prepare proposals, coordinate services, and communicate about your project.
  • Operate, maintain, secure, and improve our website and services.
  • Understand website usage and measure the effectiveness of marketing campaigns.
  • Send relevant marketing communications where permitted, subject to your communication preferences.
  • Maintain business records, comply with legal obligations, and protect our rights.

3. Cookies, Analytics, and Advertising

Our website may use cookies, pixels, and similar technologies to support website functionality, understand visitor activity, and measure advertising performance. If advertising or remarketing tools are enabled, these technologies may also help deliver relevant advertisements.

Third-party analytics and advertising providers may collect information about your activity on our website and other websites over time. Their handling of information is also governed by their own privacy policies.

You can manage cookies through your browser settings. Blocking cookies may affect some website features. Where available, you can also manage advertising preferences through the applicable advertising platform. Browser cookie settings alone may not stop every form of tracking.

4. Information Submitted Through Advertising Forms

If you submit a lead form through Google or another advertising platform, we may receive the information you provide and use it to respond to your request, discuss your project, and follow up about our services. The advertising platform may separately process information under its own privacy policy.

Submitting an inquiry does not, by itself, authorize automated promotional calls or text messages. Where required, separate consent will be requested for those communications.

5. How We Disclose Information

We may disclose personal information:

  • To service providers that support website hosting, communications, customer relationship management, analytics, advertising, and business operations.
  • To project partners, such as architects, engineers, consultants, or subcontractors, when needed to evaluate, coordinate, or perform services you request.
  • When required by law, legal process, or a valid governmental request.
  • When reasonably necessary to protect rights, safety, property, or the security of our systems.
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets, subject to applicable requirements.
  • At your direction or with your consent.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, managing projects, maintaining business records, resolving disputes, and meeting legal obligations. Retention periods vary based on the type of information and the reason it was collected.

7. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Privacy Requests

You may contact us to request access to, correction of, or deletion of personal information you have provided. Depending on your location and applicable law, you may have additional rights, including rights to obtain a copy of your information or opt out of certain processing, targeted advertising, or the sale or sharing of personal information as those terms are defined by law.

To make a privacy request, use the contact information below. We may need to verify your identity before responding. Requests are subject to applicable law and exceptions, including information we must retain for legal or business obligations.

You may unsubscribe from marketing emails using the unsubscribe link in those messages or by contacting us. We may still send non-marketing communications related to your inquiry, project, or services.

9. Third-Party Websites

Our website may link to third-party websites or services. This policy does not cover those third parties. Please review their privacy policies before providing personal information.

10. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. We will provide additional notice or obtain consent when required by applicable law.

12. Contact Us

For questions about this policy or to submit a privacy request, contact:

Falcon Construction and Development
1472 Patton Ave.
Asheville, NC 28806
Email: info@falconbuilt.com
Phone: 828-274-3055